The website of the Clinical Services Journal

Tackling staff retention: the power of listening

A recent survey has revealed that half of frontline healthcare staff have changed or considered changing their job. By taking the time to listen and communicate, we can create a better and more supportive environment within healthcare, says Sean Nolan

The healthcare employee retention problem is growing – with the sector ranked among the highest in the UK for staff turnover rates. The coronavirus pandemic, now in its third calendar year, has undoubtedly put pressure on people working in health and social care with resources reallocated to ensure the availability of care for COVID-19 patients.

Yet, even before the pandemic, staffing was the biggest single challenge for this sector. That is because underlying issues go further back and run far deeper. If anything, the experience of working through the pandemic appears to have been the last straw for many.

There is a retention crisis, not a recruitment crisis. People are leaving because, for too long, the reality of the dayto-day lives of health and social care workers have been ignored.

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Upcoming Events

IP2022 IS COMING TO BOURNEMOUTH IN OCTOBER 2022

Bournemouth
17-19 October 2022

UKHCA Conference: Listen Up

Pendulum Hotel and Manchester Conference Centre, Manchester
3rd November 2022

MEDICA 2022

Dusseldorf Germany
14th November - 17th November

Future Surgery 2022

ExCel, London
15th - 16th November 2022

IDSc Annual Conference

The Eastside Rooms, Birmingham
29th - 30th November 2022

Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

Download the FREE Clinical Services Journal app from your device's App store

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