Training to help healthcare staff deal with violence at work is making a difference, but only where it has a solid grounding in day-today situations, researchers have found.
Jo Gravell, senior policy advisor, said: “On the basis of the substantial data gathered during the project, the healthcare sector is now in a much stronger position to assess the impact of violence management training and take the necessary steps to reduce incident levels even further.
“With considerable input and support from various healthcare representatives, and the NHS Security Management Service, the research project has also demonstrated the true value of collaborative working relationships in tackling such a serious issue.”
Violence management training offered to staff, for example de-escalation, breakaway moves, control and restraint, has often been a key element of strategies to prevent or manage the problem. The Nottingham project was designed to both gather evidence about such training but also to informand support those who manage, deliver and attend such courses.
