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Overcoming the NHS’ interoperability challenge

Justin Hassall, transformation director, Informed Solutions, calls for patients and clinicians to be placed at the heart of digital health services design and highlights the challenges around interoperability

With the benefit of several decades’ experience in digital project and programme delivery, most recently as a transformation director for an international digital service practice, I have witnessed first-hand how advances in service design and digital technology and are helping organisations deliver ever better services to their stakeholders.

Increasingly sophisticated user-centred design approaches are being combined with increases in computational power, provided by cloud computing, and a new emphasis on data science, AI and machine learning, to deliver a new breed of digital services, far better tailored to each organisation’s needs. In health, people are increasingly embracing the opportunity to take control of their own healthcare pathways. No longer will the majority be passive recipients of care, with the recent rapid growth in use of the NHS App testament to a public appetite to gain more direct access to healthcare services and their individual healthcare records.

As we move beyond the current crisis into recovery, Integrated Care Systems (ICSs) will also become a reality as an essential ingredient of the NHS Long Term Plan, with all parts of England served by an ICS from April 2021. The need to ensure that data flows readily and securely between centralised and regionalised care centres is vital.

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Upcoming Events

Central Sterilising Club - Annual Scientific Meeting 2024

Crowne Plaza at Gerrard’s Cross
15th April 2024 – 16th April 2024

DECON UK 2024

National Conference Centre, Birmingham
17th April 2024

Infection Prevention & Control

National Conference Centre, Birmingham
23rd - 24th April 2024

Theatres & Decontamination Conference 2024

Coventry Building Society Arena
16th May 2024

The AfPP Roadshow - Birmingham

Millennium Point, Birmingham
18th May 2024

The AfPP Roadshow - Exeter

University of Exeter
22nd June 2024

Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

Download the FREE Clinical Services Journal app from your device's App store

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