The British Social Attitudes (BSA) survey for 2015 reports a five percentage point fall in satisfaction with the National Health Service compared to 2014, according to data published by The King’s Fund.
The public’s satisfaction with the health service fell to 60% cent in 2015. While satisfaction is still high by historical standards, it is now nine percentage points below its peak of 70% in 2010. Dissatisfaction with the NHS increased by eight percentage points to 23% in 2015, the largest single-year increase since the survey began in 1983, taking it back to the levels reported between 2011 and 2013.
The survey, conducted by NatCen Social Research, reports that satisfaction with GP services is at 69%. Although general practice is still the service people are most satisfied with, this represents a ten percentage point drop since 2009 and is the lowest rating for GPs since the survey began.
