Tackling the unprecedented pressures facing NHS Trusts

NHS Trusts are facing unprecedented pressure. Waiting lists exceed 80,000 patients at major Trusts. Did Not Attend (DNA) rates cost the NHS over £1 billion annually. Traditional face-to-face models cannot meet today’s demand, while generic video platforms lack the clinical workflows healthcare requires.

MEDIO: Consult addresses these challenges with a purpose-built video consultation platform co-designed with clinicians for healthcare environments:

  • Scheduled appointments, drop-in clinics, and virtual waiting rooms – mimicking traditional workflows while delivering measurable improvements
  • Integrated BSL interpretation and translation services – ensuring equitable access for all patient populations
  • Real-time analytics dashboards – providing immediate visibility of appointment numbers, wait times, and DNA rates
  • Implementation in weeks, not months – helping you address pressures quickly
  • NHS-compliant branding – a video platform in branding that patients recognise and trust

Developed with customisation at the forefront, MEDIO: Consult can be tailored to meet your organisation’s specific needs. Users can personalise their experience based on their own preferences, resulting in a better clinician and patient experience.

Trusted across 400+ NHS installations with 30+ years of healthcare technology experience, the company understands what healthcare environments require. MEDIO: Consult is ISO 27001 certified, Cyber Essentials Plus accredited, and fully GDPR compliant.

MEDIO: Consult can help Trusts to reduce DNAs, improve efficiency, and provide accessible care for patients who can't easily attend in person – from elderly patients who struggle to travel, to working parents, rural communities, and custody settings.

Visit the company’s website or get in touch by emailing hello@involve.vc if you would like to find out more.

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