Virtual wards: achieving the NHS ambition

Virtual Wards support patients, who would otherwise be in an acute hospital bed, to receive the acute care, monitoring, and treatment they need in their own home or normal place of residence. This can have benefits for individual patients, as well as for the flow of patients through the wider health and care system, by helping to prevent avoidable admissions to, and support safe and timely discharges from, hospital. 

A safe, efficient alternative to inpatient care, Virtual Wards provide personalised care and patient choice, by combining face-to-face provision and technology to allow hospital-level care in settings outside of the hospital. Patients are managed remotely by a clinical team via a digital platform. Virtual Wards differ from other community services in a number of ways:¹

The concept of a ‘Virtual Ward’ has been around for many years, often in the form of ‘Hospital at Home’ services. However, the rapid development of digital innovations (such as telecare, remote monitoring, wearables and hands-free tech) that allow patients to receive their care and be monitored remotely, together with the acceleration of their adoption and more widespread use during the COVID-19 pandemic, has led to a much greater focus on Virtual Wards as part of the solution to the pressures facing the NHS.