PDI International - a global organisation focused on preventing infections in healthcare, hospitality and other communities – has been awarded the Medtop Clinic Award for Best Customer Support Project.
The company, which is headquartered in the UK, was presented the award for their unique approach to customer services, delivering impact through science led innovation, training and education.
The company has a SMART Layered Approach to infection prevention, that involves assessing the customer’s environment and identification of their specific needs. Based on this initial assessment, the company proposes the most suitable solutions while also providing comprehensive training and ongoing education.
The Medtop Clinic award is awarded to medical institutions that are distinguished by a high level of service. The judging panel made up of global experts was impressed with the company’s culture of understanding customers current practices and challenges before proposing the solution or helping to make their current practices easier and more efficient.
David Gueundjian, President and CEO of PDI international said: “On behalf of everyone at PDI International we wanted to thank Medtop for recognising our work. We are all very proud to make a difference to our partners and customers and have an ongoing passion for education, training and clinical outcomes. At PDI we are on a journey to deliver value and prevent infection in healthcare and professional settings by driving progress and impact. This recognition is proof and evidence that our amazing teams are on the right track!”
Speaking after the awards Jean Gabdull, Chief Product Officer at Medtop Award, said “I want to express my heartfelt appreciation and admiration for everyone who participated in the Medtop Award Ceremony 2023. Your dedication, expertise and relentless pursuit of excellence has undoubtedly significantly impacted the field of medicine. The ground-breaking discoveries and innovative approaches have pushed the boundaries of medical knowledge and paved the way for future advancements.”
PDI empowers healthcare facilities with the confidence of clinical and economic evidence that proves when our products are used the right way every time, they help save lives, and reduce both length of stays and associated costs.
The company’s biggest contribution to date was supplying global healthcare systems with products during the height of the pandemic. Like many others, the company played a key role in preventing the spread of the virus. This shone an important light on the importance of maintaining good infection prevention control practices with reliable and regulated solutions.