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Managing cultural change in a crisis

The coronavirus pandemic has magnified a myriad of challenges in the healthcare sector.

While there is no magic cure, a change in culture can deliver significant benefits including reducing the effects of staff burnout, delivering a higher quality of care and increasing productivity. It is well within the remit of leaders, who can use their power to influence workplace culture and drive positive change from within, argues Phil Taylor

Coronavirus has delivered profound shockwaves across the country. At a time when people are losing their lives, Government measures to halt the spread of the disease are adversely affecting people’s income, job security, life chances for the young and social contacts – all essential to physical health and emotional wellbeing. Many of these factors are identified by The Health Foundation (an independent charity committed to bringing about better health and healthcare for people in the UK) as the ‘five dimensions of the impact of COVID-19’. These encompass the direct impact of the virus in terms of death and serious illness; the impact on acute care for conditions that are not related to the virus; the disruption suffered by those with long-term chronic conditions; the medium to long-term impact of Government interventions to contain the virus by restricting movement; and the long-term impacts of service capacity and resilience in the health service.1

Crisis magnifies perennial problems in healthcare

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Upcoming Events

Diversity, inclusion and equality in surgery conference

RCS England Headquarters, London, WC2A 3PE
30th September 2023

UK Respiratory Infections Seminar

Mary Ward House, London
4th October 2023

Ecolab's Public Health & Sustainability Day

Old Trafford, Manchester United
10th October 2023

CSC Autumn Study Day 2023

LMI conference centre, Liverpool
16th October 2023

Prevent, Protect, Provide: Minimising infections for patients and the NHS

The Clermont Hotel, London, WC2N 5HX
30th October 2023

Infection 360 Conference

Pendulum Hotel and Manchester Conference Centre
8th - 9th November 2023

Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

Download the FREE Clinical Services Journal app from your device's App store

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