Homeless and insecurely housed people in Hastings now have access to medical treatment and support, thanks to an innovative digital healthcare outreach project.
A digital healthcare outreach project has helped 122 homeless people in Hastings by using technology to improve how outreach workers respond to the healthcare needs of their clients. The team communicates with St John’s ambulance to get clinical opinions on injuries and symptoms.
The homeless people who were supported through the project became more motivated and confident in managing their health conditions, symptoms and behaviours. By gaining access to online health and medicines information on the NHS website, Seaview service users were better at following medication for long-term conditions and managing their side effects.
The project, which is a partnership between NHS Digital, NHS England, Good Things Foundation and The Seaview Project, has been using digital technology to record and triage health concerns of rough sleepers. Those who visit the wellbeing centre and other public spaces are also being encouraged to use the internet to access health information.
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