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Using technology to tackle waiting times

A novel project has been developed to test thousands of management strategies in seconds. Mark O’Donnell from Blackpool Teaching Hospitals NHS Foundation Trust and Andy Moore from Frazer-Nash Consultancy describe how technology could help managers to make the best decisions without putting patients at risk of harm.

The NHS is facing a multitude of challenges from the increasing demands and needs of a growing and ageing population; pressure on staff is high and the delivery of essential services has to be made within tight funding parameters. Hospital accident and emergency departments (EDs) are experiencing significant trials in meeting demand. With around six million attendances in the three months to December 2017 alone1 – up 4% from last year – many hospitals are struggling to meet the target of either admitting or discharging 95% of patients within four hours.

Imagine that your job is to determine the best strategy of care for an NHS ED: typically, a lack of beds is making admitting new patients difficult, patient waiting times are already breaching five hours, but it’s only 4 pm and it’s going to get even busier soon. Your first instinct is to send more clinicians to the front door, but you are short staffed in every department. Experience tells you that

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Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

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Upcoming Events

BSG LIVE 22

ICC, Birmingham
20th – 23rd June 2022

EBME Expo 2022

Coventry Building Society Arena, Phoenix Way, Rowleys Green, Coventry CV6 6GE
28th - 29th June

Infection 360: What's trending in infection prevention & control

Edgbaston Stadium, Birmingham
27-28 September 2022

IP2022 IS COMING TO BOURNEMOUTH IN OCTOBER 2022

Bournemouth
17-19 October 2022

UKHCA Conference: Listen Up

Pendulum Hotel and Manchester Conference Centre, Manchester
3rd November 2022

IDSc Annual Conference

The Eastside Rooms, Birmingham
29th - 30th November 2022

Access the latest issue of Clinical Services Journal on your mobile device together with an archive of back issues.

Download the FREE Clinical Services Journal app from your device's App store

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