A survey of over 200 healthcare professionals working in UK hospitals has revealed that over two thirds (65%) are completely confident or have no concerns about the reputation of the hospital they work in; while 17% of respondents said they were concerned or very concerned about their hospital’s reputation.
A minority of respondents (12%) said they were concerned about the quality of patient care. However, significant concerns were identified around a number of key aspects of hospital management:
- When it comes to medicines management,one fifth (19%) of hospital workers were concerned about practices in their hospital, with just 24% completely confident with the way their hospital manages medicines.
- 10% said they were concerned about access to specialist medication or products, although two thirds cited that they were confident or not concerned in this regard
- One fifth (18%) of respondents expressed concern about the standard of training in their hospital, with over half (55%) happy with standards in this area
- One quarter (26%) said they were concerned or very concerned about Care Quality Commission compliance in their hospital, with over half (56%) of those confident or unconcerned with compliance.
Laurence Sprey, managing director, Ashtons Hospital Pharmacy Services, said: “Our research has revealed that, while confidence in the reputation of hospitals is generally good among healthcare workers, it raises red flags where improvement is needed in order to ensure the highest quality of care and the safety of patients, particularly in terms of medicines management and training.”
