Never Events occur at random

In a recent study, every hospital Trust in England was contacted, using Freedom of Information requests, about their ‘Never Events’. These are defined as: “serious, largely preventable patient safety incidents that should not occur if the available preventative measures have been implemented”. Published in the journal Anaesthesia, the study found that surgical ‘Never Events’ happen approximately once in every 16,500 operations, leading to major harm around once in 250,000 operations.

Importantly, the study found that the only major factor influencing the number of ‘Never Events’ at an individual hospital are its size – other measures of safety do not appear to be related to their occurrence. The study authors concluded that “‘Never Events’ are important, but they are rare, apparently random events and are the wrong metric to gauge safety within the operating theatre.”

‘Never Events’ during surgery include events such as performing the wrong operation, leaving objects inside the patient unintentionally, or putting in the wrong size or type of implant. Politicians, commentators and healthcare regulators often cite these events as demonstrating a hospital to be unsafe.

The Anaesthesia study found that 158 English NHS Hospital Trusts reported 742 surgical ‘Never Events’ over a three-year period, encompassing over 3 million operations. Almost 50% of surgical ‘Never Events’ were reported to cause no harm or minimal harm, while only 7% caused severe harm. 

There was a small, but insignificant, fall in the number of surgical ‘Never Events’ each year between 2011 and 2013. The rate of surgical ‘Never Events’ seems to be about the same as in the US.

An average-sized English hospital undertakes around 24,000 operations each year, so based on current rates would be expected to have 1-2 surgical ‘Never Events’ each year. The study found that almost all hospitals had around their expected number of surgical ‘Never Events’ over the three-year period, and that there was no association between the occurrence of ‘Never Events’ and any other measures of hospital safety such as CQC ratings or hospital mortality data (death rates) – only the size of the hospital seemed to matter. 

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