Following the Francis Inquiry there has been an increased focus on delivering openness and on being ‘candid’ when mistakes are made. A recent conference discussed the importance of supporting and encouraging frontline staff to come forward with concerns and provided an insight into the statutory duty of candour.
LOUISE FRAMPTON reports.
Mid Staffordshire whistleblower, Helene Donnelly, publicly highlighted the importance of protecting staff that raise concerns, commenting that the culture at the Trust “gradually declined to the point where all of the staff were scared of the sisters and afraid to speak out against the poor standard of care.”
Since the inquiry by Robert Francis QC, the need for openness and transparency has been high on the agenda and there has been a concerted effort to prevent similar failures, on this scale, at other UK Trusts. Among the 290 recommendations included a statutory duty of candour and Robert Francis commented that staff reporting of incidents or concerns should be “not only encouraged but insisted upon”.
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