Using human factors science to improve care

Creating a safety culture in healthcare while in the midst of an extreme environment of austerity is not an easy task, but as clinicians know, there can be no more important aspect of patient care than to work in an atmosphere where staff have positive perceptions of psychological safety, teamwork and leadership.

KATE WOODHEAD RGN DMS reports.

One of the recent recommendations by the patient safety guru Don Berwick encapsulates the need for staff working in the NHS to embrace career long help to learn, master and apply modern methods for quality control, quality improvement and quality planning.1 For that culture to become truly embedded across healthcare we need to ensure that the academic work of human factors science is understood and incorporated into everyday practice. A new report from the Human Factors Group with useful resources, further reading and many case studies will assist all those on the improvement journey.2

Human factors science

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