Cancer patients’ experience of care, is improving, with 88% of patients reporting that their care was either excellent or very good. The National Cancer Patient Experience Survey reported the views of 116,000 cancer patients in all 155 NHS Trusts that provide treatment to patients with cancer.
The survey showed improvements in many areas since last year and very positive experience of aspects of care, such as privacy, being treated with respect, being listened to and given good information.
• 94% of patients said they were always given enough privacy when being examined or treated.
• 91% of patients said their clinical nurse specialist definitely listened carefully to them.
• 91% got understandable answers to important questions all or most of the time from their clinical nurse specialist.
• 88% of patients were given easy to understand written information about tests.
• 96% of patients having an outpatient appointment with a cancer doctor said that they had the right documents such as notes, X-rays test results with them.
